Listen to Your Patients, Grow Your Practice
Automatically capture actionable patient feedback after sessions. Address concerns quickly and leverage positive reviews to build your reputation.
How It Works
In healthcare, patient satisfaction is the strongest driver of growth. However, manually collecting feedback is tedious and often results in skewed data. Our automated Feedback System seamlessly integrates into the patient journey.
Trigger automated, secure links via WhatsApp or SMS after a treatment session or discharge. Patients can easily rate their experience with the clinic, the specific consultant, and the overall service quality directly from their mobile phones.
This continuous stream of data allows you to identify areas for improvement, recognize top-performing therapists, and intercept negative experiences before they become public online reviews. Transform patient sentiment into a strategic asset.
Key Benefits
Effortless Collection
Automated triggers mean you gather feedback without adding administrative work.
Improve Service Quality
Identify operational bottlenecks or staff training needs based on real patient data.
Protect Reputation
Catch and address unhappy patients privately before they post negative online reviews.
Performance Metrics
Objectively measure and reward your therapists based on patient satisfaction scores.
Everything You Need
- Automated dispatch of unique, secure feedback links
- Multi-dimensional rating (Clinic, Consultant, Session)
- Free-text comment collection for qualitative insights
- Token-based security to prevent duplicate submissions
- Mobile-optimized, frictionless survey interface
- Real-time feedback aggregation and reporting
Ready to Modernize Your Practice?
Get a personalized demo and see how Physio can save your clinic 12+ hours every week.